How AI is transforming the way we live and work: A 'genie' is changing how Seoul hotel serves guests

Novotel Ambassador Seoul Dongdaemun offers rooms equipped with telco giant KT Corp's Giga Genie AI speakers that will act on all your voice commands. But can Giga Genie understand Singlish? South Korea correspondent Chang May Choon finds out.
Published
Sep 24, 2018, 5:00 am SGT

Artificial intelligence is set to transform the way we live and work, from hotels to hospitals. Our correspondents in South Korea and China report.

Chang May Choon South Korea Correspondent In Seoul

Artificial intelligence is starting to change the hotel experience in South Korea, one voice command at a time.

At the newly-opened Novotel Ambassador Dongdaemun Seoul Hotel, guests can call on a "genie" to do their bidding, like turn on the television, adjust room temperature, play K-pop music, draw the curtains and even request amenities from housekeeping.

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A version of this article appeared in the print edition of The Straits Times on September 24, 2018, with the headline 'A 'genie' is changing how Seoul hotel serves guests'. Print Edition | Subscribe
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