Offering different styles in different markets
A French customer also recently expressed interest in opening a Benjamin Barker store in France.
But the eight-year-old home- grown label has its eyes set on first penetrating the markets of neighbouring Asian countries over the next two years, including Malaysia, the Philippines, Indonesia and Thailand.
It created the lower-priced Green Label last year to cater to these markets as it noticed a lack of quality clothes at an attractive price point. Green Label shirts, which are also available in Singapore, start at $69.90 while the brand's core Blue Label shirts have prices starting at $89.90.
Mr Nelson Yap, 35, founder of Benjamin Barker, says: "We have a lot of inquiries about taking Benjamin Barker to those Asian markets and we think we can add value to their fashion scenes... instead of going to very developed countries and trying to compete."
Singapore shoe label Pazzion, which launched in 2002, is available in 10 countries worldwide, including South Korea and Vietnam. It first expanded to Thailand in 2005 through a department store buyer.
Last year, it opened two standalone stores in Malaysia - at Pavilion Shopping Mall in Kuala Lumpur and Vivacity Megamall in Kuching, Sarawak. There are plans to open in Doha, Qatar, by the fourth quarter of this year.
Pazzion founder Tom Ng says that most of the company's overseas franchisees approached them because the Singapore brand signals a certain level of quality and trust.
Another Singapore label that has expanded to six overseas territories, including Kuwait and Indonesia, through franchisees is bYSI, a womenswear brand that started in 1998.
Shoes and accessories label Charles & Keith is perhaps the poster boy of this overseas drive. It has more than 500 stores worldwide, with flagships in Beijing, Dubai and Seoul. Its first overseas store opened in Indonesia in 1998.
For most labels, opening a store-in-store in department stores is a good way to test the market by tapping the department store's existing customer base while keeping operational costs low. Expanding through franchisees also lowers the risk of investment.
"It's just a matter of cost," says Ms Teo of In Good Company, which had its first physical presence four years ago in Singapore at Tangs at Tang Plaza, where it is still located. It has a second store at Ion Orchard.
She adds: "You have that support being under the umbrella of a department store because it has its own marketing department that can generate marketing promotions.
"With any fashion start-up, the operational cost is a concern. If the retail leases were more affordable in Singapore, it would make it a lot easier for local brands to start out."
And instead of being shoved onto nondescript clothing racks with other brands, these home-grown labels are able to keep their brand identity by having their own space.
Beyond The Vines' signature pink branding and minimalist decor were kept at its Emporium store, despite it being co-designed with the department store to suit its customer base. There are pretty pink terrazzo columns and tables on plush lavender-grey carpets.
Dr Seshan Ramaswami, associate professor of marketing education at Singapore Management University, says it is important for brands to keep their image separate from that of the department store.
He says the best way is to "invest in keeping the brand's own image distinct, through its packaging and display and especially its advertising and consumer promotions".
He adds: "They need to ensure that their brand stands out in the minds of their target consumers."
However, fashion labels should not rush into having a store-in- store in a department store without first understanding their target audience.
Mr Amos Tan, senior lecturer and section head of marketing and retail at Singapore Polytechnic, says brands need to understand the behaviour of their target audience and have a business strategy that utilises both online and offline platforms.
He adds: "Regardless of retail format... you need to understand how consumers consume things and behave. There is a need to experientially engage consumers. The brand's e-commerce can serve as a form of convenience in the buying process."
While Beyond The Vines carries the same clothing selection in Bangkok as in Singapore, the overseas partners of In Good Company buy different styles to cater to their customers.
In Indonesia, Sogo department store customers tend to go for more conservative pieces, while those at Galeries Lafayette and Robinsons Dubai go for styles that are sleeveless or with design details such as cut-outs.
Indeed, Ms Teo of In Good Company says that the company plans to focus on its e-commerce platform in the next few years and increase its online overseas customers from 10 per cent to 30 per cent by improving return policies and customer service.
She says: "Now everyone needs to be an omni-channel retailer with click-and-mortar stores. It's so much easier to reach out to the market right now.
"You are not limited to just the retail malls. As long as you have connectivity, you are able to showcase your brand."