The Life Interview With Christophe Cann

The Life Interview With Robinsons CEO Christophe Cann: Customers first

Robinsons Group CEO Christophe Cann is committed to serving the store's shoppers to stay in business

The chief executive officer of the Robinsons Group, Mr Christophe Cann, is obsessed with his customer.

"These days, you need to be operating with a complete focus towards your work, with a complete focus towards the customers who are shopping in your store," he says, seated in the stylish VIP personal shoppers' lounge of the equally fashion-forward Orchard Road Robinsons store.

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A version of this article appeared in the print edition of The Straits Times on April 30, 2018, with the headline 'Customers first'. Print Edition | Subscribe