Don't sideline access amid pandemic

While malls have ramped up barrier-free features in recent years, more can be done to aid seamless navigation

Whenever Mr Mohd Hussain Abdul Jabbar, 62, visited a mall in his teens, his friends had to carry him in his wheelchair up the stairs.

Back then, many shopping centres did not have lifts, not to mention ramps.

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A version of this article appeared in the print edition of The Sunday Times on September 19, 2021, with the headline 'Don't sideline access amid pandemic'. Subscribe