Deputy Prime Minister Heng Swee Keat told Parliament that companies in the food and beverage and retail sectors will get help to accelerate digital transformation (F&B, retail firms may get up to $10k to go digital, May 27).
As a consumer, this is welcome news. I have had disheartening experiences with digital payment in the past, such as when a staff member at a hawker centre informed me that digital payment options such as PayLah required a minimum transaction of $2. My purchase cost $1.30 and I had not brought any cash. By contrast, I have travelled to countries where shops accept digital payments even for transactions worth a few cents.
And accepting digital payments will improve shop owners' productivity tremendously, as transactions can be made more quickly.
Education is the best way to move forward, and I am really looking forward to seeing the fruits of the Government's push for digital transformation in the coming days.
Mariappan Muthu Samy