The Land Transport Authority (LTA) has constantly introduced new ways to improve transport services in Singapore, such as lower fares, more MRT trains/buses at peak periods and so on.
I believe most of these improvements are successful. But, one which did not succeed is the replacement of the SBS Transit Premium Services.
SBS Transit used to operate service 585 as a premium double decker bus from Bedok Reservoir to Shenton Way, and it was excellent.
Recently, however, it was replaced by a private operator whose services leave much to be desired:
- The bus smells of cigarette smoke.
- The air-conditioning is not cold at all.
- The seating capacity is much smaller, resulting in overcrowding and commuters having to stand. However, the bus is obviously not designed for standing commuters, as there are no grab handles.
- The fare has gone up from $4.20 per trip to $4.50, and $7 if you use cash.
Could LTA enlighten us on the rationale behind the change?
Vincent Ong Kok Lam