Take action to tackle 'inflated' claims

I have been a victim of at least two "inflated" claims, similar to Mr Jimmy Lauw Thian Chye's ("Why was claim paid out when car was not damaged?"; Nov 16).

My fear is that this is not a problem of just one insurance company but is endemic to the insurance industry as a whole.

Given that the impact is greatest on the victims of such "scams", insurance companies might not have sufficient incentive to try to work out a systemic solution to the problem.

Perhaps we should look overseas to how other countries are combating this problem.

Alex Teo Boon Keng

Join ST's Telegram channel and get the latest breaking news delivered to you.