Carpark operators need to clean up their act

Which business in Singapore is allowed to charge any amount after you have consumed the service or product? The answer - carparks.

Many carparks in Singapore either do not display their fees prominently or place their signs in such a way that the driver has no means to avoid going through the toll gantry after they have seen the fees.

The worst carparks are those that do not have a "grace period".

Even if there is a "grace period", it may be rather inconvenient for the driver to exit the carpark.

Many drivers have had exorbitant fees charged to their CashCards in their in-vehicle units with no recourse.

This business practice, which is prevalent in Singapore, is unfair and tantamount to ransoms being imposed on drivers.

This practice needs to be examined by the authorities.

Gerard Tan Boon Heng