I hope insurers can help relieve some of the stress of cancer patients of the National Cancer Centre Singapore (NCCS), by not requiring patients to make payments to NCCS first, then submit their claims for reimbursement, as processing takes a long time.

Currently, only some bills are electronically linked between NCCS and insurers such as NTUC Income.

However, payments for imaging procedures, such as scans and MRI, and blood tests have to be settled by patients first.

This adds to the stress of chronically ill patients who have to stay longer than necessary at the centre to wait to pay their bills.

Couldn't all bills related to the cancer treatment be processed electronically between the cancer centre and the insurer?

Fong Hang Yin (Ms)