Takeover deal will limit options for riders, drivers

Uber Technologies Inc has reached an agreement to sell its South-east Asian ride-hailing business to rival Grab.
Uber Technologies Inc has reached an agreement to sell its South-east Asian ride-hailing business to rival Grab.PHOTO: REUTERS

The Uber-Grab merger could be bad for drivers and riders (Grab sheds light on takeover deal; March 27).

Ride-hailing firm Uber's exit from Singapore will mean that commuters will be forced to use its rival, Grab.

If Grab wants to serve riders better, they should adopt some of Uber's practices, like not allowing drivers to see the customer's destination. At the moment, Grab drivers are able to see where their customers are headedand, thus, are able to cherry-pick rides depending on the routes and destinations they prefer.

Also, without competition, both riders and drivers will have to accept whatever terms Grab puts before them.

Goh Yong Leng

A version of this article appeared in the print edition of The Straits Times on March 30, 2018, with the headline 'Takeover deal will limit options for riders, drivers'. Print Edition | Subscribe