Surge pricing is the fairest and most transparent way of managing supply and demand for taxis and private-hire vehicles (Don't go down slippery slope of taxi surge pricing; Jan 19).
A person forced to wait for 30 minutes or more for a taxi with a metered fare or to take a bus or train is offered another choice, though at a higher cost.
One can decide if the extra cost is worth the time and convenience saved.
Nevertheless, the real and lasting solution is a thoroughly efficient and reliable mass rapid transport system, supplemented by taxis and private-hire vehicles.
With sufficient supply, surge pricing will be less common and our transportation will be cheaper and better.