The letters by Professor Tikki Pang and Ms Maria Loh (Some simple courtesy goes a long way; March 17, Courtesy begets courtesy; March 21) remind us that Singapore has a long way to go in becoming a gracious society.
As a retired person now working on a part-time basis, here is what I have to put up with.
Fellow workers avoid eye contact and go about their usual business as though others do not exist.
If they have any inquiries, they would not even identify themselves before asking me.
I'm not sure if this stems from arrogance or just plain lack of proper upbringing.
I hope we won't have to start another campaign but perhaps we could have an app to foster better behaviour.