Sales staff should not block access routes

It is not uncommon to see hordes of sales staff from banks, insurance companies and property developers congregating near entrance and exit points in public areas.

Just the other day, at the ticketing concourse of Dhoby Ghaut MRT station, I saw bank staff approaching commuters at Exit D, which leads to an escalator ascending to the ground level.

In their enthusiasm to market their sales products, these staff had inadvertently obstructed vital routes, hence holding back human traffic.

On other occasions, I have seen these sales staff unwittingly standing in the way of fire escape routes.

This would impede evacuation efforts in the event of an emergency.

It is also common to see sales staff congregating in front of the Chinatown MRT station ticketing office.

Companies should ensure that their sales staff do not obstruct key access paths in their zeal to market their employers' products.

Teo Kok Seah

A version of this article appeared in the print edition of The Straits Times on September 11, 2015, with the headline 'Sales staff should not block access routes'. Print Edition | Subscribe