Require PIN for credit card transactions

Requiring a PIN would afford greater security against unauthorised credit card transactions.
Requiring a PIN would afford greater security against unauthorised credit card transactions.PHOTO: ST FILE

It is extremely perplexing that credit card issuers in Singapore still have not given card holders the option of requiring a PIN, or personal identification number, to make credit card transactions (Man arrested over $18k in unauthorised card transactions, March 23).

We know all too well that merchants do not always conduct sufficient checks when handling credit card transactions with signature verification.

Requiring a PIN would afford greater security against unauthorised credit card transactions.

Card holders from countries such as Malaysia and Indonesia already enjoy this added layer of security. What is holding us up?

Chia Choo Tuan (Madam)

A version of this article appeared in the print edition of The Straits Times on March 28, 2019, with the headline 'Require PIN for credit card transactions'. Print Edition | Subscribe