I am writing to ask that the Central Provident Fund (CPF) Board or Health Ministry explain clearly and publicly the basis under which I would be entitled to receive payments for my medical expenses.
I have been hospitalised on two occasions and on both I was unable to receive any reimbursement of expenses.
On the first occasion, I had surgery in a private hospital as my general practitioner (GP) told me that it needed to be done urgently and I was not able to obtain an early appointment in a government hospital.
The cost came to more than $20,000. MediShield gave me some answer and said I was not entitled to reimbursement.
On the second occasion more recently, I was admitted to a government hospital and my bill came to just over $1,000 but less than $1,500. Again I was told no reimbursement would be given.
I am puzzled as to why in these two instances, which I would describe as entirely different situations, I was not able to claim from MediShield.
I hope this public explanation will make it clear to me, and others like me, so that I know where I have erred. I am 70 years of age.
Of course, I am grateful that the Government has heavily subsidised my public hospital bill.
I do not want MediShield to reach out to me in private but explain for all to see.
Leong Sai Mooi