Forum: Location of taxi stand at cruise centre helps ease passenger flow

Disembarking passengers collect their luggage at the Marina Bay Cruise Centre, Aug 24, 2018. PHOTO: ST FILE

On the taxi situation at Marina Bay Cruise Centre, Sats-Creuers would like to highlight that the terminal sees about 9,000 passengers on a cruise day and most of these passengers would take a metered taxi (Limo taxis have it easy getting passengers at cruise centre, Dec 7).

Therefore, siting a metered taxi stand in front of the arrival hall would cause a long queue to form and hinder the flow of passengers.

For this reason, the metered taxi stand is located farther away from the arrival hall, after the flat-rate limousine taxi stand.

To ensure a smooth transfer, we have signage and service staff to guide passengers to the various modes of transport, and a way-finding video runs continuously on several digital screens to familiarise passengers with the terminal embarkation and disembarkation processes and the various transport options available.

Jeremy Lim

Sats-Creuers Cruise Services

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A version of this article appeared in the print edition of The Straits Times on December 16, 2019, with the headline Forum: Location of taxi stand at cruise centre helps ease passenger flow. Subscribe