Leaders must be able to adapt to and harness disruptions

The fundamental changes we are seeing today are the result of the "fourth industrial revolution", as coined by Professor Klaus Schwab, Founder and Executive Chairman of the World Economic Forum.

We are witnessing many profound changes across all industries, marked by the emergence of new business models, the disruption of incumbents and the reshaping of production, delivery and transportation systems.

Rapid technological changes have given rise to disruptions that present our leaders with many challenges in their decision making. As a result, leaders today must be able to adapt, shape and harness the many disruptions, as well as have the ability to anticipate trends and connect the dots (The inner game of leadership is what determines success by Pratap Nambiar; June 11).

With the complexity and uncertainty in the business environment, a leader must be able to distinguish between complicated and complex problems.

As a frequent flyer of our national carrier, Singapore Airlines, I sincerely hope that the iconic image of our Singapore Girl, as highlighted by Mr Nambiar, will not be another "Kodak moment".

Tan Kok Heng (Dr)

A version of this article appeared in the print edition of The Straits Times on June 16, 2017, with the headline 'Leaders must be able to adapt to and harness disruptions'. Print Edition | Subscribe