I applaud the move by EZ-Link and Nets, as well as DBS Bank, OCBC Bank and United Overseas Bank, to implement cashless payment methods at hawker centres (Ez way to pay for food at hawker centres; Jan 25).
One key benefit of this is hygiene.
Handling cash while preparing or handling food is very unhygienic. For many hawkers, this has been a common practice, which must be done away with for good.
For customers, going cashless is more convenient, as we do not need to carry cash around to pay for food; using only our smartphones (with quick response or QR codes) or ez-link/concession cards is so much easier.
Going cashless also leads to faster service and shorter queues, as the hawker would not need to look for change to give the customer.
I urge the banks and the authorities to continue the drive to go cashless. Singapore must keep up with the technologies that are being adopted in other countries, such as China.
Hawkers can still accept cash from the elderly, who may not be able to use the cashless payment methods.
But the majority of the public should go cashless.
Tan Lin Neo (Miss)