One of the reasons for the traffic congestion for vehicles entering Singapore from Johor Baru is the requirement to fill out arrival cards for non-Singaporeans ("'All counters open' to cope with crunch at Causeway" and "'Travellers without proper papers' add to Causeway jam"; both published yesterday and "Inefficiency, delays at Tuas Checkpoint" by Mr Lim Soon Teck; Forum Online, Dec 16) .
When a car containing non-Singaporeans pulls up at a counter for immigration checks, the occupants are allowed to fill out the cards right at the window, while the rest of the vehicles behind wait.
The Immigration and Checkpoints Authority should make provisions for such situations, and have the vehicle and occupants move to the side, and allow the vehicle behind to be processed.
Alternatively, the arrival cards could be done away with.
Michael Chua Ngak Hong