We thank Mr Sim Eng Cheong for his letter (Ensure electricity suppliers' registration complies with PDPA; Dec 31, 2018).
Electricity retailers are required to comply with the Personal Data Protection Act (PDPA) when handling the personal data of their customers.
The Energy Market Authority (EMA) has reminded all electricity retailers, including Senoko Energy, to ensure compliance with the PDPA.
In addition, electricity retailers are required to conduct fair marketing and contracting practices in accordance with EMA's Code of Conduct for Retail Electricity Licensees.
Market Development & Surveillance Department
Energy Market Authority