Our MRT system has been praised, but there is always room for improvement.

One area is the design of the train, with respect to grab poles and bars, especially those near the doors - they are practically non-existent.

Such features are extremely important during peak hours when the train is packed.

Nearly 30 to 40 people have to stand near the doors and do a balancing act, as they cannot hold on to any poles or bars.

It is not uncommon to see people stumble, lose their balance or trip over others when the train starts or stops abruptly, or vibrates excessively at some stretches.

I hope the authorities will come up with innovative ideas to improve the design of the trains, keeping the safety of commuters in mind.

Krishnan Muthukumar