Do Not Call Registry does not appear to stop unsolicited messages, calls

The Personal Data Protection Act (PDPA) was ostensibly implemented to protect personal data from unauthorised use, with the Personal Data Protection Commission (PDPC) acting as the enforcement agency.

At its inception, I registered with the Do Not Call Registry. However, this has proven to be of no use as I have continued to be under a constant siege of messages and calls, sometimes even on a daily basis.

The culprits are largely moneylenders and online gambling outfits.

This is despite my conscientious effort in providing PDPC with all the information required for their investigations.

I have requested for reports of the outcome of these investigations but, to date, I have yet to hear from PDPC.

My experience has been that of PDPC merely forwarding my cases to the police, with no feedback given on the outcome.

As an affected party, I have yet to hear of the successful prosecution of any of these culprits.

I am inclined to think that these offenders are always one or two steps ahead of whatever technology PDPC is currently employing.

Anthony Ng Seet Boo

A version of this article appeared in the print edition of The Straits Times on July 10, 2018, with the headline 'Do Not Call Registry does not appear to stop unsolicited messages, calls'. Print Edition | Subscribe