I congratulate the Government for letting performance prevail over paper qualifications in the civil service (Not a grad? Not a problem; March 5).
Civil servants today are too focused on key performance indicators, ticking boxes and giving standard answers.
With a larger catchment of performance promotions, it is time to replace officers who block innovation and think it is better to preserve the status quo.
We need to have mission-driven civil servants who have the gumption to steer Singapore towards a better future.
Let us reward people who can create new policies and who are open to ideas from the public.
A one-stop centre can be set up to channel innovative contributions from the public and facilitate dialogue to develop them.
This way, we can harness the mutual strengths of civil service and civil society.
Jack Sim Juek Wah