Bouquets: Great service from salad-joint server

Great service from salad-joint server

I tried a new salad place, Pimp My Salad, at Pasarbella for the first time recently.

As it was a different concept, I had many questions to ask.

Staff member Shaiyful not only answered all my questions patiently, but also served me with a smile throughout. This took place every time I was there.

It is always a joy to dine there, not only for the good food but for the good customer service as well. I really appreciate it when Shaiyful asks how my day is.

Even though it is a simple question, that short chit-chat can make one's day.

Rainbow Ui Jia Qi (Miss)

MFA - the home away from home

The report on Monday ("MFA crisis team had busy year helping S'poreans overseas") has inspired me to share my experiences and gratitude towards the Ministry of Foreign Affairs (MFA).

I was in Christchurch in February 2011 when an earthquake struck the New Zealand city, killing 185 people.

The first call I received was from a concerned MFA officer confirming my safety.

On Jan 24 this year, I had to bring home the remains of a relative who had died in Taiwan.

From the time news broke until I got on board the plane to head home, it was the MFA team that strung things together and ensured my smooth passage.

The team comprised dedicated professionals in their 20s and 30s who worked tirelessly and unselfishly to get things done.

From the coroner's interview, identification of the body and cremation to passing through customs and boarding the plane, care and empathy were displayed with finesse.

It is comforting to know that some of these young men and women will one day be handling bigger matters for fellow Singaporeans all over the world.

Ken Koh Chung Ling

Helped by cheerful police officers

My sincere gratitude goes out to police officers Ben Chen and Mohd Muhallim, who saw my stranded vehicle on the expressway and came to my rescue.

They had ended their shift but stayed cheerful and encouraging, and summoned the tow truck on my behalf.

They remained a long while until the issue was resolved, and were calm and supportive.

It is the police in uniform, like these men, that I appreciate and make me feel safe and proud to call this country my home.

Chandra Das

A version of this article appeared in the print edition of The Straits Times on June 03, 2016, with the headline 'Bouquets'. Print Edition | Subscribe