Why this hotel is 'best workplace in Singapore'

Royal Plaza on Scotts general manager and chief experience officer Patrick Fiat says communication and flexibility are essential ingredients in what makes this hotel the country's top workplace. Staff are assured that they can speak to someone when t
Royal Plaza on Scotts general manager and chief experience officer Patrick Fiat says communication and flexibility are essential ingredients in what makes this hotel the country's top workplace. Staff are assured that they can speak to someone when they face challenges, and feedback is discussed with the team and acted on immediately, he adds. ST PHOTO: ONG WEE JIN
New: Gift this subscriber-only story to your friends and family

Communication and flexibility are key parts of what got hotel Royal Plaza on Scotts Singapore ranked the best workplace in the country.

The hotel in the Orchard area was placed top in Singapore in a league table compiled by global institute Great Place to Work, which surveys employees worldwide to obtain insights on making workplaces better.

Already a subscriber? 

Read the full story and more at $9.90/month

Get exclusive reports and insights with more than 500 subscriber-only articles every month

Unlock these benefits

  • All subscriber-only content on ST app and straitstimes.com

  • Easy access any time via ST app on 1 mobile device

  • E-paper with 2-week archive so you won't miss out on content that matters to you

Join ST's Telegram channel and get the latest breaking news delivered to you.

A version of this article appeared in the print edition of The Straits Times on November 07, 2019, with the headline Why this hotel is 'best workplace in Singapore'. Subscribe