Why It Matters

Telling changes in Singapore's banking scene

OCBC Bank's plans to halve the number of its bank tellers here over the next two years tell a story about the declining number of customers at physical bank branches.

Many are embracing the convenience of online banking.

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A version of this article appeared in the print edition of The Straits Times on July 25, 2018, with the headline 'Telling changes in banking'. Print Edition | Subscribe