Shielding Grab users hit by 'rain' surge pricing, NTUC Income gives commuters payout when they hail rides in rainy conditions

Under NTUC Income's Droplet plan, commuters pay a premium of not more than $9.60 a day and can claim a payout of up to 60 per cent of their fare or cancellation fee if it is raining at the point of pick-up when they hail a ride via Grab. But experts
Under NTUC Income's Droplet plan, commuters pay a premium of not more than $9.60 a day and can claim a payout of up to 60 per cent of their fare or cancellation fee if it is raining at the point of pick-up when they hail a ride via Grab. But experts said there will be challenges getting people to take up the new scheme.PHOTO: ST FILE

NTUC Income insurance product gives commuters payout when they hail rides in rainy conditions

Anyone using ride-hailing services knows the curse of surge pricing all too well, but a new product aims to take out some of the sting.

Droplet is an insurance product that protects commuters against unpredictable price rises due to rain, on platforms such as Grab.

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A version of this article appeared in the print edition of The Straits Times on October 25, 2018, with the headline 'Shielding Grab users hit by 'rain' surge pricing'. Print Edition | Subscribe