Shielding Grab users hit by 'rain' surge pricing, NTUC Income gives commuters payout when they hail rides in rainy conditions

NTUC Income insurance product gives commuters payout when they hail rides in rainy conditions

Under NTUC Income's Droplet plan, commuters pay a premium of not more than $9.60 a day and can claim a payout of up to 60 per cent of their fare or cancellation fee if it is raining at the point of pick-up when they hail a ride via Grab. But experts
Under NTUC Income's Droplet plan, commuters pay a premium of not more than $9.60 a day and can claim a payout of up to 60 per cent of their fare or cancellation fee if it is raining at the point of pick-up when they hail a ride via Grab. But experts said there will be challenges getting people to take up the new scheme. PHOTO: ST FILE
Sue-Ann Tan
Business Correspondent
Updated
Oct 25, 2018, 05:16 AM
Published
Oct 25, 2018, 05:00 AM
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Anyone using ride-hailing services knows the curse of surge pricing all too well, but a new product aims to take out some of the sting.

Droplet is an insurance product that protects commuters against unpredictable price rises due to rain, on platforms such as Grab.

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A version of this article appeared in the print edition of The Straits Times on October 25, 2018, with the headline Shielding Grab users hit by 'rain' surge pricing, NTUC Income gives commuters payout when they hail rides in rainy conditions. Subscribe

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