Why you should keep important WhatsApp messages

If you use WhatsApp or similar messaging services to discuss matters with your business partners and customers, make sure you keep a good record of these communications.

In the absence of any documents, these messages may be a lifesaver that can bail you out in a business-related dispute.

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A version of this article appeared in the print edition of The Sunday Times on August 01, 2021, with the headline 'Why you should keep important WhatsApp messages'. Subscribe