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Time to give online shopping a break

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As online-only retailers become more popular, a huge drawback is the inconvenience of returns.

As online-only retailers become more popular, a huge drawback is the inconvenience of returns.

PHOTO: REUTERS

Leticia Miranda

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Most of us probably spent the 2023 holiday season helping to break a record. 

Online shopping in the United States hit a new high, raking in US$222.1 billion (S$298 billion) from the start of November to the end of December. And there is no sign of e-commerce slowing down.

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