They help make tax transactions a breeze

(From left) Principal tax officer Seah Huaikuan, service quality team member Margaret Soh and data management officer Low Wan Qing were among about 20 tax professionals last year to get the IRAShines award, which recognises tax professionals for outs
(From left) Principal tax officer Seah Huaikuan, service quality team member Margaret Soh and data management officer Low Wan Qing were among about 20 tax professionals last year to get the IRAShines award, which recognises tax professionals for outstanding work.PHOTO: INLAND REVENUE AUTHORITY OF SINGAPORE

It is not by sheer good luck that most taxpayers here never have to complain about errors in their tax assessments.

Rather, it is all down to the hardworking front-liners at the Inland Revenue Authority of Singapore (Iras) who meticulously make sure that every dollar is properly accounted for.

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A version of this article appeared in the print edition of The Sunday Times on May 24, 2020, with the headline 'They help make tax transactions a breeze'. Subscribe