CPF Bishan officer helps explain schemes to seniors

Mr Chong Loo Kuang has earned the trust and friendship of many CPF members in the neighbourhood.
Mr Chong Loo Kuang has earned the trust and friendship of many CPF members in the neighbourhood.

Central Provident Fund (CPF) customer service executive Chong Loo Kuang assists around 15 elderly customers a day with their CPF-related queries at CPF Bishan Service Centre. He primarily helps older folk because of his ability to converse in dialects such as Hokkien and Hainanese.

While the CPF benefits members in various ways throughout their lives, some may not understand the schemes and find them complex.

Please or to continue reading the full article. Learn more about ST PREMIUM.

Enjoy unlimited access to ST's best work

  • Exclusive stories and features on multiple devices
  • In-depth analyses and opinion pieces
  • ePaper and award-winning multimedia content
A version of this article appeared in the print edition of The Sunday Times on August 04, 2019, with the headline 'CPF Bishan officer helps explain schemes to seniors'. Print Edition | Subscribe