Small Change

Covid-19 turned me into a serial online bargain hunter

Rise of e-commerce and super shopping days heighten need for more consumer protection

With the increasing use of online channels by consumers, online retailers need to work harder on improving the consumer experience. PHOTO: PEXELS.COM
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9.9, 10.10, 11.11 and 12.12. For those who have switched to online shopping in a big way, these numbers have become part of their lingo.

The same goes for a technophobe Generation X-er like me, who is missing the oniomania gene. But thanks to the coronavirus pandemic, these four super shopping days on Asia's e-Commerce calendar are now part of my vocabulary.

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