Getting staff to speak up boosts productivity: Study

Sense of psychological safety spurs workers to contribute more

It noted that such a sense of psychological safety among employees is crucial for firms to handle disruptions better and to stay competitive in a rapidly evolving digital economy. PHOTO: ST FILE
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The more comfortable employees feel about speaking up at their workplaces, the more productive they are likely to be.

So companies can help by fostering strong interpersonal relationships and open communication, according to a survey out yesterday. It noted that such a sense of psychological safety among employees is crucial for firms to handle disruptions better and to stay competitive in a rapidly evolving digital economy.

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A version of this article appeared in the print edition of The Straits Times on November 08, 2018, with the headline Getting staff to speak up boosts productivity: Study. Subscribe