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Gen AI falling short of expectations to transform businesses as challenges mount
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Enterprises had underestimated what they needed to use gen AI, and overrated its impact on businesses.
PHOTO: REUTERS
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SINGAPORE – Generative artificial intelligence (gen AI) promised a roaring business revolution, but 18 months after ChatGPT’s big-bang debut, its impact is more like a whimper.
Enterprises had underestimated what they needed to use gen AI and overrated its impact on businesses, observers said.
