StarHub overhaul not a surprise: Observers

StarHub said on Wednesday that its retrenchment exercise was part of a restructuring amid "intense local competition". The transformation drive is expected to reap $210 million in savings from next year to 2021.
StarHub said on Wednesday that its retrenchment exercise was part of a restructuring amid "intense local competition". The transformation drive is expected to reap $210 million in savings from next year to 2021.ST FILE PHOTO

Messaging apps and entry of new players pose challenges for telcos

For industry observers watching the rapid changes overtaking the media and telecommunications scene, the news of StarHub axing 300 staff did not come as much of a surprise.

They point to the litany of challenges that incumbent telcos StarHub, Singtel and M1 face, including the rise of instant messaging on apps such as WhatsApp, the entry of new players and the high cost of upgrading infrastructure.

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A version of this article appeared in the print edition of The Straits Times on October 06, 2018, with the headline 'StarHub overhaul not a surprise: Observers'. Print Edition | Subscribe