A missing decimal point was behind a technical glitch that affected the monthly premiums of around 22,000 Prudential customers on Thursday night, say sources.
The excess insurance deductions were refunded within 24 hours.
A version of this article appeared in the print edition of The Straits Times on May 26, 2018, with the headline 'Prudential's Giro deductions botched by omitted decimal point'. Print Edition | Subscribe
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