Lloyd's of London names new chief executive officer

Mr John Neal will take up his role as Lloyd's chief executive officer on Oct 15.
Mr John Neal will take up his role as Lloyd's chief executive officer on Oct 15.

LONDON • Lloyd's of London named Mr John Neal as its new chief executive officer, succeeding Ms Inga Beale at the helm of the world's oldest and biggest insurance market.

Mr Neal, who used to run Australia's QBE Insurance Group, will take the reins at a difficult time for Lloyd's. The 330-year-old market lost money for the first time in six years in 2017 and is facing a more complicated business environment after Brexit. Ms Beale's attempt to encourage underwriters to conduct their business electronically is a work in progress, with many firms still using a rubber stamp to seal deals on paper.

"John will continue Lloyd's focus on delivering sustainable profitability," chairman Bruce Carnegie-Brown said in a statement on Friday. "An immediate priority will be the successful launch of Lloyd's Brussels subsidiary, which will enable Lloyd's to continue serving its customers in the European Economic Area after Brexit."

Mr Neal, 53, will take up his new role on Oct 15. He was QBE's chief executive for five years before stepping down last December following a profit warning. During his tenure, QBE shares delivered investors an annualised total return of around 1 per cent, compared with over 20 per cent at its peers.

Ms Beale was the first woman to lead Lloyd's. Since taking the helm in 2014, she has sought to improve diversity and inclusion in the insurance industry, a bastion of maleness in the City of London.

While many people have praised her efforts, some were frustrated by her focus at a time when business was being lost to other global insurance hubs and margins were coming under pressure.

"The new CEO will really have to show that he can pick up the ball and run with the same momentum that Inga achieved" when it comes to promoting diversity and inclusion across the industry, Mr Carnegie-Brown said by phone.

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A version of this article appeared in the print edition of The Straits Times on September 10, 2018, with the headline 'Lloyd's of London names new chief executive officer'. Print Edition | Subscribe