Insurer moves to target growing retail demand

HSBC Life Singapore chief executive Carlos Vazquez said that the insurer is improving its virtual sales processes and making more products available to retail banking customers, while staying focused on its niche in the high-net-worth market. PHOTO: HSBC LIFE SINGAPORE
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The pandemic is changing many industries at warp speed, with insurance at the forefront of the new wave of transformation, as HSBC Life Singapore chief executive Carlos Vazquez knows all too well.

Mr Vazquez told The Straits Times that the insurance sector has "changed more in the past six months than in the past 10 years".

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A version of this article appeared in the print edition of The Straits Times on September 05, 2020, with the headline Insurer moves to target growing retail demand. Subscribe