Banks tighten verification processes after SingHealth cyber attack

Maybank has started asking additional verification questions to confirm customers' identity. Two-factor authentication through SMS or hardware token is also used for all transactions over the Internet, mobile and phone.
Maybank has started asking additional verification questions to confirm customers' identity. Two-factor authentication through SMS or hardware token is also used for all transactions over the Internet, mobile and phone.ST PHOTO: JAMIE KOH

SINGAPORE - Banks have stepped up security measures following a directive from the Monetary Authority of Singapore (MAS) in July, in the wake of the cyber attack on SingHealth.

Personal information belonging to 1.5 million patients at the Republic's largest public healthcare group were stolen in the worst cyber attack in Singapore's history.

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