Food delivery a losing game in India, say riders for Zomato and Swiggy
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Zomato delivery workers check their phones as they wait to collect orders outside a restaurant in Kolkata, India, on July 13, 2021.
PHOTO: REUTERS
NEW DELHI - Mr Arshad Khan (not his real name) lost his job as a supervisor at a construction site earlier this year. A desperate search yielded nothing for months, forcing him to become a rider with Zomato, an Indian food-delivery service, in June.
Being employed has turned out to be a small mercy for Mr Khan. He works nearly 12 hours every day, seven days a week, covering around 100km daily on his motorcycle in Noida, a suburb of India's capital, New Delhi.
