JOHOR BARU (THE STAR/ASIA NEWS NETWORK) - The Johor state government is looking to place closed circuit television (CCTV) cameras at all immigration booths at the Johor Bahru Customs, Immigration and Quarantine Complex (CIQ) amid complaints of disciplinary issues among immigration officers.
Johor Works, Infrastructure and Transport committee chairman Mazlan Bujang said earlier this week a special committee has been formed to look into the disciplinary issues, which include officers surfing their handphones during work hours and turning up late for work. The tardiness of officers is said to have led to a delay in the opening times of some counters at the Woodlands Causeway.
"These are all serious allegations on disciplinary issues. We need to improve the situation at the CIQ to ensure that we can help reduce congestion," The Star reported Mazlan as saying on Monday (June 18). "And, there is no point in playing the blame game as many agencies operate at the CIQ," he said.
He said there was a lack of CCTVs and more needed to be added to urgently boost security, adding that some RM 90 million (S$30.5 million) had been set aside for the CIQ's maintenance.
"We need to look at long-term measures," he said, adding that he recently paid a two-hour visit to the CIQ.
The Star previously reported that the state's two land crossings with Singapore - the Johor Bahru CIQ and the other CIQ at the Second Link - were in need of an urgent overhaul.
Among the issues highlighted included the need to have more manpower, gantries, speed breakers and CCTVs.
Aside from the Immigration Department, the Customs Department is also facing problems as it does not have adequate scanning machines at both the CIQs, resulting in bottlenecks. The scanners also often break down, causing jams.