20 words & phrases that defined 2020: Zoom

2020 has been a year of upheaval and crisis – one that was shaped by the coronavirus pandemic. It also saw significant developments, such as a general election in Singapore and the United States electing its next leader. In this 12-day series, The Straits Times spotlights 20 words or phrases that defined 2020.

The rise of Zoom, amid the Covid-19 pandemic, has fuelled the widespread adoption of remote work. PHOTO: AFP
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TOKYO - Zoom, the video-conferencing app, began the year as a virtual unknown but is now a household name as the Covid-19 pandemic profoundly changed how people live and work around the globe.

Nobody could have foreseen, at the start of 2020, how much of the year would be spent online and how widely our social and professional lives would be upended.

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