The head of Australia's largest bank, the Commonwealth Bank, on Thursday (Oct 11) delivered a surprisingly candid description of his firm's conduct in recent years: "Completely unacceptable."
Mr Matt Comyn, the bank's chief executive, is the first of the "big four" bank heads to appear this week and next week before the House of Representatives economics committee in Canberra, amid widespread public concern about misconduct in the financial services sector.
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