US car rental employee's act of kindness goes viral; hashtag #BeAJohn gains traction

An act of kindness by a US car rental employee who went above and beyond typical customer service has won the hearts of Internet users.

Mr John Goodlett, a staff member of Tulsa Enterprise, was helping Ms Coty Vincent, a mother of twin boys, rent a car after her own car was damaged in a hit-and-run accident.

Seeing Ms Vincent struggle with her twins and in need of an extra pair of hands, Mr Goodlett offered to carry one of them while he continued to help Ms Vincent get a rental vehicle.

The picture of Mr Goodlett holding the toddler went viral on Facebook, garnering close to 25,000 shares and 229,000 likes since it was posted on July 13.

"While he helped me with my rental due to a hit-and-run accident, he held one of my twin sons as I don't have a double stroller. One of the most compassionate and caring people I've ever met. We need more people like John who go that extra step", said Ms Vincent in the post.

Mr Goodlett, who is a twin himself, said: "I'm going to do this out of the kindness of my heart because you need somebody to pack this other kid for you."

His selfless act has not gone unnoticed. A branch manager at Enterprise called Ms Vincent to inform her that he had taken this up to the corporate level after witnessing the post go viral.

Since then, the bigwigs at Enterprise have purchased a double stroller for Ms Vincent and also presented Mr Goodlett's choice of charity, the North Mabee Boys and Girls club, with a monetary donation. The club is the first sports team Mr Goodlett played for as a child. He also received a gift card for his hard work and dedication.

"To see it come out this far and still be making noise, and making waves, it's something you've got to be grateful for and take as a blessing", he said.

After winning the hearts of the Internet, Mr Goodlett went to Facebook to thank people for their support.

"I've received so many thank you messages I just want to take time to thank everyone for all their kind words. I appreciate the positive energy we have going and let's keep it up by helping each other," he said.

The hashtag #BeAJohn has been gaining traction on social media. Ms Vincent hopes that people will associate it with a random act of kindness.

"I think that this world would be a better place if we all would just be a John," she added.