StarHub opens one-stop service monitoring centre at One-North

The 5,388 sq m facility at one-north, named Hubtricity, contains a central command point where the telco can monitor, from one location, the state of its Internet, telephone and pay-TV networks.
The 5,388 sq m facility at one-north, named Hubtricity, contains a central command point where the telco can monitor, from one location, the state of its Internet, telephone and pay-TV networks. PHOTO: STARHUB
Minister for Communications and Information Yaacob Ibrahim was the guest-of-honour at the centre's opening, which was attended by about 150 guests.
Minister for Communications and Information Yaacob Ibrahim was the guest-of-honour at the centre's opening, which was attended by about 150 guests. PHOTO: STARHUB
Minister for Communications and Information Yaacob Ibrahim was the guest-of-honour at the centre's opening, which was attended by about 150 guests.
Minister for Communications and Information Yaacob Ibrahim was the guest-of-honour at the centre's opening, which was attended by about 150 guests. PHOTO: STARHUB
The StarHub Shop at Plaza Singapura. StarHub opened its latest innovation and converged operations centre on Friday (March 17) at one-north.
The StarHub Shop at Plaza Singapura. StarHub opened its latest innovation and converged operations centre on Friday (March 17) at one-north.PHOTO: ST FILE

SINGAPORE - Telco StarHub opened its latest innovation and converged operations centre on Friday (March 17), which will serve as a co-working space and data analytics centre.

The 5,388 sq m facility at one-north, named Hubtricity, contains a central command point where the telco can monitor, from one location, the state of its Internet, mobile and pay-TV networks.

It will also be the main point where StarHub monitors its customer service through call-centre metrics and social media analytics.

ST Telemedia Global Data Centres and StarHub jointly invested more than $250 million into the project, covering the cost of building, fit-out and migration.

StarHub's chief executive Tan Tong Hai said the centre will also serve as a co-working space for partners and start-up companies.

"Currently, we are working with both local and global partners to build platforms, such as smart home, intelligent vehicles, connected buildings, virtual reality and smart retail, to meet the future needs of our customers," he said.

Minister for Communications and Information Yaacob Ibrahim was the guest-of-honour at the centre's opening, which was attended by about 150 guests.