ViewQwest's 10Gbps fibre plan to cost $218 per month

The ViewQwest logo as seen outside the office on March 8, 2016.
The ViewQwest logo as seen outside the office on March 8, 2016.ST PHOTO: MARK CHEONG
The Aftershock Boost (right), a custom PC to handle the 10Gbps connection and the free Eubiq power adaptor tower stand (TT1.0) (left), pictured at ViewQwest before a press conference on March 8, 2016.
The Aftershock Boost (right), a custom PC to handle the 10Gbps connection and the free Eubiq power adaptor tower stand (TT1.0) (left), pictured at ViewQwest before a press conference on March 8, 2016.ST PHOTO: MARK CHEONG
Close-up of the The Aftershock Boost, a custom PC built exclusively for ViewQwest to handle the 10Gbps connection, pictured at ViewQwest before a press conference on March 8, 2016.
Close-up of the The Aftershock Boost, a custom PC built exclusively for ViewQwest to handle the 10Gbps connection, pictured at ViewQwest before a press conference on March 8, 2016.ST PHOTO: MARK CHEONG

SINGAPORE - ViewQwest has joined the 10Gbps fibre bandwagon with a premium plan that costs $218 a month with a two-year contract.

While the Internet service provider (ISP) launched Singapore's first 2Gbps fibre plan in March last year, it is having to play catch-up this time. Its announcement makes it the fourth Internet service provider, following Singtel, SuperInternet and M1, to launch high-speed 10Gbps fibre broadband plans for residential users.

These high-speed fibre plans let home users enjoy bandwidth-heavy applications, such as the streaming of ultra-high-definition or 4K videos to multiple devices without lag.

The 10Gbps plans from Singtel and M1 cost $189 a month with a two-year contract. SuperInternet's plan is $199 for a one-year contract.

In addition to the monthly subscription, those who subscribe to the new ViewQwest Black 10Gbps plan will also have to pay $1,500 for a high-end router that supports the 10Gbps connection. Singtel bundles the necessary equipment, including two routers in its subscription.

To differentiate itself from its competitors, ViewQwest has partnered with local PC builder Aftershock PC to build desktop PCs capable of supporting 10Gbps speeds.

Subscribers will have the option to buy these custom Aftershock Boost PCs at a $200 discount, and do not need to go through the hassle of building a compatible computer by themselves.

These computers, which start at $2,800, connect to the 10Gbps network via an Ethernet cable, because devices supporting 10Gbps speeds over Wi-Fi are not yet available in the market.

Like SuperInternet, ViewQwest's 10Gbps fibre plan claims to provide up to 10Gbps speeds for both downloads and uploads.

Singtel and M1 use a different technology, known as 10 Gigabit Passive Optical Network (XG-PON), where a single 10Gbps connection may be shared by up to 128 users. The two ISPs estimate that actual speeds go up to around 8Gbps for downloads and 2Gbps for uploads.

ViewQwest Black 10Gbps users will also receive additional perks, such as a dedicated 24/7 customer support phone line, as well as next business-day on-site support. Other freebies include a free Eubiq power adaptor tower stand worth $338, along with a home telephone line and a virtual private network service for six months.

Mr Vignesa Moorthy, chief executive of ViewQwest, said that with the launch of the ViewQwest Black plan, "we aim to go beyond to provide a hassle-free end-to-end experience for our customers - from sign up to after sales support".