DBS should step up checks on credit applications

AN UNKNOWN person registered for credit services with DBS Bank using my household address.

I alerted the bank to this several times. However, it continues to send letters from its debt collector to my address.

I am puzzled as to why the bank is able to approve credit applications without checking the applicant's mailing address.

Furthermore, I do not know why it does not take immediate action even after being alerted to this.

Lim Boon Wah