The Straits Times
www.straitstimes.com
Published on Feb 05, 2013
 

DBS should step up checks on credit applications

 
 

AN UNKNOWN person registered for credit services with DBS Bank using my household address.

I alerted the bank to this several times. However, it continues to send letters from its debt collector to my address.

I am puzzled as to why the bank is able to approve credit applications without checking the applicant's mailing address.

Furthermore, I do not know why it does not take immediate action even after being alerted to this.

Lim Boon Wah