Three basic 'musts' for tray returning to work
FOR tray returning to work in hawker centres, basic facilities and processes must be in place ("Tray-return initiative a success - when volunteers are around"; Dec 10).
First, each hawker centre should have a washing point so that diners are able to clean their hands easily if they get dirty. In this way, they will be more willing to help keep the hawker centre clean.
Second, there must be adequate tray racks, and these racks must be constantly cleared so that there is always space for more trays.
Finally, cleaners who wipe the tables must be trained to keep their cloths clean and to throw food waste into the proper bin, and not onto the floor.
I anticipate that fewer cleaners will be needed subsequently when more customers get the hang of returning trays and helping to keep the hawker centre clean.