The Straits Times
Published on Dec 05, 2012

SNEF issues advisory on handling employees' grievances


The Singapore National Employers Federation (SNEF) has issued an advisory on how to handle employees' grievances, in the wake of last week's illegal strike by SMRT bus drivers from China.

The five-page document, issued on Wednesday, was emailed by SNEF and the Singapore Business Federation to 20,000 employers, who together employ 1.9 million workers here, or 63 per cent of the workforce.

It is also available on the employers' groups' websites.

"It is unfortunate that SNEF has to make use of this incident to highlight to employers the importance of having proper employee grievance handling procedures and processes," said SNEF president Stephen Lee, who also called on bosses to review their employee engagement processes to strengthen employer-employee relations.