The Straits Times
Published on Nov 29, 2012

Firms have duty to help workers settle into jobs


THE public transport companies - both SMRT and SBS Transit - have failed to help some of their foreign workers adjust to the local demands of the job ("Reliance on foreign bus drivers in sharp focus"; Tuesday).

None of the Chinese bus drivers I have encountered so far speak English, nor do they know their route networks well.

They are incapable of assisting their non-Mandarin speaking passengers, including tourists, with directions and transfers.

Worse, some of them do not even clear the litter from their bus for each new trip.

The strike by SMRT's Chinese bus drivers ("Govt moves against 'illegal strike'"; yesterday) is therefore an opportune time for the authorities to address the issue.

I have a few suggestions:

Toh Cheng Seong